Order FAQs

When you purchase your Peak Pilates® equipment online, a shipping price will be included.  Once your purchase has been received by us we will contact you to confirm dispatch.  We use a variety of carriers to ship our equipment to you. A shipping confirmation email is sent once your package has shipped from our warehouse. The shipping confirmation may include a tracking number if the carrier provides this service. Please check your spam/junk folder for confirmation emails.

We are pleased to offer a delivery and installation service for your Peak Pilates® equipment purchase.  Our experienced installation team will deliver, install and assemble your equipment and remove all packaging for disposal, leaving you with your Peak Pilates® equipment ready for use!  Please contact us for a delivery and installation quote, we will need to ask a few basic questions in order to confirm the price, which will be quoted to you in writing prior to your purchase.